​​Delray Dorsey
State Service Officer
Office: 617-303-5690
Fax: 617-227-2024
Service Office:
Massachusetts VFW Service Office
JFK Federal Building: Suite 1500C
Boston, MA 02203

Massachusetts VFW to Provide VA Claim help to Worcester Area Veterans. Worcester, MA –The Massachusetts Department of the Veterans of Foreign Wars is now offering Worcester area veterans and their families help in processing VA claims. Of the roughly 379,000 veterans who call Massachusetts home, over 49,000 live in Worcester County.
Our VFW State Service Officer will be working out of the Project New Hope Inc. Non-Profit Veterans Organization office located at 70 James Street in Worcester Street for three Saturdays every month from 8:30 am until 4:00 p.m.
When meeting with the VFW service officer, veterans should have a copy of their DD-214 paperwork. All information shared is confidential. There is no cost to the veteran for these services. With this coverage, the Massachusetts VFW is now offering these services statewide and continuing to live up to its motto “No one does more for veterans.” #vfwstrong

A VFW Service Officer will:

  • Offer research and advice to veterans who wish to handle their own claims.
  • Assist veterans who are filing original claims for compensation and/or
  • pension with the Department of Veterans Affairs and complete the required
  • VA forms on behalf of the claimant.
  • Assist veterans in reopening claims for service-connected disabilities and
  • complete the required VA forms.
  • Follow up on status of claims filed by veterans with the VA Regional Office.
  • File Notice of Disagreement with the VA Regional Office if a veteran
  • believes the decision made by the VA was incorrect.
  • Review statements of the case from the VA regarding denials of claim and
  • assist veterans with the preparation of responses.
  • Assist veterans or surviving spouses in the preparation of appeals for
  • denial of claims and file the appeals with the local VA Regional Office for forwarding to the Board
  • of Veterans Appeals in Washington, D.C.
  • Complete VA Forms other than for original claims.
  • Answer/research telephone inquiries regarding medical, death/burial and
  • other miscellaneous benefits.

The VFW Department Service Office is available for ALL veterans needing claims assistance. Whether filing an initial VA claim, requesting an increase in benefits or would like to file a notice of disagreement – we are here to assist you.

The Department Service Office is located in the

JFK Federal Building, 15th Floor,

Suite 1500C

Boston MA 02133 

State Service Officer Delray Dorsey and Executive Assistant Leah LaPointe are there weekdays to assist any veterans needing assistance with VA claims and benefits.

PLEASE visit the Department website at:  www.vfwma.org, click on the “Veteran Service” tab for updates on locations and times.

In addition to the main office in Boston, the Department currently has two Assistant State Service Officers that provide outreach services all throughout the state.

Below are the two current officers who provide coverage in the north and south regions, plus additional coverage in the western part of the state as follows:

Assistant State Service Officer

West Region.
Gam Rosa

Phone 413-512-1665


MONDAY'S (9am – 4pm):
Northampton-Leeds VAMC, Bldg 1, Room 1062. located at: 421 N. Main Street, Leeds, MA 01053.

TUESDAY'S (1pm – 7pm):
Springfield Vet Center 95 Ashley Avenue, West Springfield, MA 01089

THURSDAY'S (9am – 2pm):
Holyoke Soldiers Home, 110 Cherry Street, Holyoke, MA 01040. * Please check in at the main front desk.

FRIDAY'S (9am-4pm)

Springfield Vet Center 95 Ashley Avenue West Springfield, MA 01089

Tel: 617-727-2612

24 Beacon Street Room 546-1 State House

Boston, MA 02133

Assistant State Service Officer (North)
Dominic Dimambro
Phone 978-808-6558
Email domdimambro895@yahoo.com

Bedford VAMC Building 9 Room 136)
200 Spring Road Bedford
Mondays 9am-3pm
Fridays 9am-3pm

Billerica post 8819
12 Phiney Street North Billerica
Wednesdays 9am-3pm


As the largest organization of combat veterans, we understand the frustrations that can arise with making a VA claim. Our skilled VFW Veterans Service Officers helps you wade through all the bureaucratic red tape, offering you a better opportunity to get the disability claim you deserve.

You don’t even need to be a VFW member to take advantage of this free service. As a veteran, this is a service you’ve earned.

Claims Consultant
Leah Lapointe
JFK Federal Building Suite 1500c
Office phone 617-303-5689
Fax 617-227-2024
Email leah.lapointe@va.gov
Monday thru Friday


Veterans of Foreign Wars

Department of Massachusetts

Office Assistant
Dennis Gosby
JFK Federal Building Suite 1500c
Office phone 617-303-5688
Fax 617-227-2024
Email dennis.gosby@va.gov
Monday thru Thursday


Assistant State Service Officer

Chad Clubine

Phone 617-515-6134
Email cdesousa.vfw@gmail.com

Brockton VAMC Building 7 Room 104
940 Belmont Street ,Brockton

Tuesdays 9am-3pm
Wednesdays 9am-3pm

Jamaica Plain VAMC Main hospital c-wing 3rd floor rm 32
Thurdays 9am-3pm


State Service Officer
Delray Dorsey
JFK Federal Building Suite 1500c
Office phone 617-303-5690
Cell phone 781-812-8125
Fax 617-227-2024
Email delray.dorsey@va.gov
Tuesdays 7am-5pm
Thursdays 7am-5pm
Fridays 7am-5pm
Saturdays Worcester
70 James Street
Please call for dates