Assistant State Service Officer (North)

Dominic DiMambro

Phone: 978-808-6558


Bedford VAMC Building 9 Room 136
200 Spring Road, Bedford

Monday: 9AM-3PM
Friday: 9AM-3PM

Billerica Post 8819
12 Phiney Street, North Billerica

Wednesday: 9AM-3PM

Assistant State Service Officer (South)

Chad Clubine

Phone: 617-303-5688


Brockton VAMC Building 7 room 104
940 Belmont Street, Brockton

Tuesday: 9AM-3PM
Wednesday: 9AM-3PM
Friday: 9AM-3PM

Jamaica Plain VAMC Main Hospital, c-wing 3rd Floor room 32

Alternating Thursday (call for location): 9AM-3PM

State Service Officer
Delray Dorsey

15 Bedford Street
JFK Federal Building Suite 1500C
Office Phone 617-303-5690
Cell Phone: 781-812-8125
Fax: 617-227-2024


JFK Federal Building

Tuesday: 7AM-5PM
Thursday: 7AM-5PM
Friday: 7AM-5PM

Assistant State Service Officer (West)

Gam Rosa
Phone: 413-512-1665

North Hampton-Leeds VAMC Building 1 Room 1062
421 N. Main Street
Leeds, Ma 01053

Monday: 9am-4pm

Springfield Vet Center
95 Ashley Ave
West Springfield, Ma 01089

Tuesday: 1pm-7pm
Fridays: 9am-4pm

Holyoke Soldiers Home
110 Cherry Street
Holyoke, Ma 01040

Thursday: 9am-1pm

Claims Consultant

Leah LaPointe
JFK Federal Building Suite 1500-C
Phone: 617-303-5689
Fax: 617-227-2024


Monday thru Friday

Office Assistant

Dennis Gosby
JFK Federal Building Suite 1500-C
Phone: 617-303-5688
Fax: 617-227-2024


Monday thru Friday

As the largest organization of combat veterans, we understand the frustrations that can arise with making a VA claim. Our skilled VFW Veterans Service Officers helps you wade through all the bureaucratic red tape, offering you a better opportunity to get the disability claim you deserve. You don’t even need to be a VFW member to take advantage of this free service. As a veteran, this is a serviceyou’ve earned.

Assistant State Service Officer (Central)

Tyler Russell

Phone: 617-303-5688

Project New Hope
Worcester 70 James Street

Wednesday: 9AM – 3PM
Thursday: 9AM – 3PM
Saturday 8AM-2PM

Please call or email for availability.


The VFW Department Service Office is available for ALL veterans needing claims assistance. Whether filing an initial VA claim, requesting an increase in benefits or would like to file a notice of disagreement

 we are here to assist you.

The Department Service Office is located in the

JFK Federal Building, 15th Floor,
Suite 1500C
Boston MA 02133.


24 Beacon Street

State House

Suite 546-1

Boston, MA 02133

A VFW Service Officer will:

  • Offer research and advice to veterans who wish to handle their own claims.
  • Assist veterans who are filing original claims for compensation and/or
  • pension with the Department of Veterans Affairs and complete the required
  • VA forms on behalf of the claimant.
  • Assist veterans in reopening claims for service-connected disabilities and
  • complete the required VA forms.
  • Follow up on status of claims filed by veterans with the VA Regional Office.
  • File Notice of Disagreement with the VA Regional Office if a veteran
  • believes the decision made by the VA was incorrect.
  • Review statements of the case from the VA regarding denials of claim and
  • assist veterans with the preparation of responses.
  • Assist veterans or surviving spouses in the preparation of appeals for
  • denial of claims and file the appeals with the local VA Regional Office for forwarding to the Board
  • of Veterans Appeals in Washington, D.C.
  • Complete VA Forms other than for original claims.
  • Answer/research telephone inquiries regarding medical, death/burial and
  • other miscellaneous benefits.